Sierra Lobo offers a full range of professional and technical capabilities, including Test and Evaluation, Systems Engineering, and Advanced Technologies. In our Corporate Technology Development and Engineering Center (TDEC) in Milan, Ohio, we also develop products and processes related to Cryogenic Fluid and Thermal Management Systems, Densified Propellant Management Systems, and Prototype Extreme Pressure and Temperature Systems. Our customers rely on Sierra Lobo's expertise in managing large contracts for the Government combined with in-house core competencies in research and engineering. This unique combination gives customers access to specialty skills and a proven management framework that produces "Excellent" results.
This position will be located in Milan, OH.
ResponsibilitiesThe Help Desk Technician is a full-time position that provides assessment and resolution of incidents across the company's computing environment. The technician must be able to work at a fast pace while providing high-quality troubleshooting and technical assistance in order to bring about a satisfactory resolution. The Help Desk Technician's role is to ensure proper computer operation so that employees can accomplish business tasks. This includes receiving, assessing, prioritizing, documenting, and actively resolving employee requests and issues.
Duties and Responsibilities
Required Skills
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