About this role:
Wells Fargo is seeking a Teller in Consumer and Small Business Banking, as part of Branch Banking.
In this role you will:
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs
Required Qualifications:
1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
1+ year of experience interacting with people, demonstrated through work, military, or education
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
Ability to work weekends and holidays as needed or scheduled
This position is not eligible for Visa sponsorship
Posting Location:
360 N Capitol Ave San Jose, CA 95133
1068 E. Brokaw Rd San Jose, CA 95131
781 W Hamilton Ave. Campbell, CA 95008
685 Coleman Avenue San Jose, CA 95110
50 W San Fernando St. San Jose, CA 95113
1790 S Bascom Ave. Campbell, CA 95008
1705 N 1st Street San Jose, CA 95112
3920 Rivermark Plaza Santa Clara, CA 95054
65 N Winchester Blvd. Santa Clara, CA 95050
1250 Lincoln Ave. San Jose, CA 95125
575 W. Capitol Expwy San Jose, CA 95136
Pay Ranges:
San Jose, California- Pay Range: $22.00 - $ 27.40 Hourly
Santa Clara, California- Pay Range: $22.00 - $ 27.40 Hourly
Campbell, California- Pay Range: $22.00 - $ 27.40 Hourly
Benefits:
Information about Wells Fargo's employee benefits
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
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