Temp, PT IT Help Desk Technician Job at State of South Carolina, Spartanburg, SC

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  • State of South Carolina
  • Spartanburg, SC

Job Description

Salary: $15.00 - $18.00 Hourly
Location : Spartanburg County, SC
Job Type: Temporary - Part-Time
Job Number: 186128
Agency: Spartanburg Community College
Opening Date: 03/11/2026
Class Code:: UZ01
Position Number:: 186128
Normal Work Schedule:: Other
Normal Work Schedule (Other):: Monday - Friday 8 am - 1pm
Pay Grade: Unclassified
Hiring Range - Min.: $15.00
Hiring Range - Max.: $18.00
Opening Date: 03/11/2026
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: The application must be completed to include unofficial transcript(s), all current and previous work history, salaries, and education. A resume may be attached, but not substituted for completing work history and education sections of the application.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.


Job Responsibilities


Serve as the first point of contact for customers seeking technical assistance in person, over the phone, or by email. You will handle creating tickets, troubleshoot hardware/software issues, assist with account issues, and escalate complex problems. Follow-up and update customer status and information. Provide accurate information on IT products/services. Issue check-out/in equipment and inventory incoming/outgoing IT products including hardware and software.

Minimum and Additional Requirements


High School Diploma/GED required.
Proficient in written and verbal communication
Ability to lift/move IT equipment up to 40lbs.

Preferred Qualifications


IT support technician experience.
Basic IT Certification (CompTIA A+ or equivalent).
Experience in customer service.
Experience with end-user support in an enterprise environment.

Additional Comments
Spartanburg Community College is an affirmative action and equal opportunity employer for all qualified persons regardless of race, color, sex, including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.


Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.


Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.


Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.


Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01


Do you have a high school diploma?
  • Yes
  • No

Required Question

Job Tags

Hourly pay, Temporary work, Part time, Remote work, Monday to Friday, Flexible hours

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