In-House Service Specialist 1 Job at MILLENNIUMSOFT, San Diego, CA

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  • MILLENNIUMSOFT
  • San Diego, CA

Job Description

Roles & Responsibilities

  • Perform remote software and firmware deployments
  • Configure and manage devices using RSS
  • Execute remediation activities in compliance with FDA regulations
  • Troubleshoot technical issues across applications and systems
  • Work with Windows OS, Active Directory, and domain security
  • Maintain accurate documentation and follow-up on remediation actions
  • Deliver excellent customer service while working independently
  • Manage multiple tasks effectively in a fast-paced environment
Experience Required
  • 2-3 years of applied, hands-on technical experience (required)
  • 3-5 years of service experience in troubleshooting and repair of electronic systems (preferred)
  • Experience working in FDA-regulated environments (preferred)
Skills & Certifications
  • Remote software & firmware deployment
  • Windows OS, Active Directory, domain security
  • Troubleshooting and problem-solving skills
  • Remote access tools
  • Cloud computing, SQL (preferred)
  • Windows / Unix / Linux environments
  • Strong documentation and communication skills
  • Ability to work independently during night shifts
Eligibilities & qualifications
  • High School Diploma (minimum requirement)
  • Computer Science, Technology, Healthcare-related education or equivalent work experience
  • Proficiency in English (read, write, speak)
  • Comfortable working 9:00 PM - 5:00 AM PST
  • Ability to pass a 9-panel drug test
  • Must be authorized to work in the USA
  • Video or onsite interviews required

Job Tags

Work experience placement, Remote work

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