Training Specialist Job at Apollo ITS, University Park, MD

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  • Apollo ITS
  • University Park, MD

Job Description

Training Specialist

Location: Hyattsville, MD Duration: 9 months Worksite flexibility: Hybrid

Job Description

We are seeking a highly skilled and experienced Technical Trainer to join our IT team. This position will be full-time, hybrid, and is a contract position.

What You'll Do
  • Learn and master HASTUS to provide ongoing support to Digital Modernization (DM) and the Bus & Rail Scheduling Operations teams
  • Design, develop, and deliver technical training across multiple formats, including classroom, video, CBTs, and seminars
  • Create training materials such as presentations, manuals, videos, and online resources (CBTs)
  • Assess the effectiveness of HASTUS training using evaluations, feedback, and performance metrics; make necessary content adjustments
  • Collaborate with subject matter experts, DM teams, and HR/Payroll to ensure training aligns with organizational goals and operational needs
  • Identify and resolve training‐related issues
  • Communicate and explain complex technical concepts clearly and concisely
What You'll Need Required:
  • 10+ years developing and designing technical training content
  • 10+ years delivering technical systems training
  • 10+ years in curriculum development and technical training execution
  • 8+ years developing training materials such as manuals, presentations, videos, and CBTs
  • 2+ years of experience with transit scheduling & daily operations systems (e.g., Trapeze or HASTUS)
  • Bachelor's degree in Computer Science, Information Systems, or a related field
  • Strong understanding of technical subject matter and relevant technologies
  • Excellent communication, presentation, and facilitation skills
  • Ability to break down and explain complex technical concepts clearly
  • Ability to identify training needs and troubleshoot training‐related issues

Job Tags

Full time, Contract work

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